Terms & Conditions

PLEASE READ THIS DOCUMENT CAREFULLY. IT CONTAINS IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS AS WELL AS LIMITATIONS AND EXCLUSIONS THAT APPLY TO YOU.

Line 6, Inc. LIMITED WARRANTY AND SALES TERMS AND CONDITIONS

THIS AGREEMENT CONTAINS THE LIMITED WARRANTY AND SALES TERMS AND CONDITIONS THAT APPLY TO LINE 6, INC.’S PRODUCTS SOLD VIA THE LINE 6 WEBSITE [www.line6.com] AND RELATED SERVICES PURCHASED DIRECTLY FROM LINE 6, INC. (THE "COMPANY "), HAVING OFFICES AT 26580 AGOURA ROAD, CALABASAS, CALIFORNIA 91302-1921.

THE TERM "PRODUCT" MEANS THE COMPANY PRODUCT(S) DESCRIBED IN YOUR PURCHASE RECEIPT AND INVOICE. THE TERM "PRODUCT" DOES NOT INCLUDE PACKAGING. PLEASE BE CERTAIN TO READ THE INDIVIDUAL WARRANTIES FOR EACH PRODUCT WHICH CAN BE FOUND ON THE LINE 6 WEBSITE [www.line6.com].

YOU AGREE THAT THIS AGREEMENT APPLIES TO YOUR PURCHASE OF THE PRODUCT, ACCESSORIES AND SERVICES. THIS DOCUMENT CONTAINS A DISPUTE RESOLUTION CLAUSE. PLEASE SEE SECTION 4 BELOW.
  1. General Terms of Sale

    (a) Your total price for the Products will be stated on your purchase receipt and invoice. Prices and configurations advertised are subject to change without notice or obligation prior to acceptance of your order. Prices advertised do not include shipping and handling, or applicable sales taxes, and these will be added to the price you pay. Any existing or new taxes or fees charged by any governmental authority will be added to your invoice.

    (b) The Company will arrange to ship the Products to your address. Title to the Products passes to you upon delivery to the carrier and risk of loss passes to you upon delivery. The costs of shipping and handling will be shown on your packing slip, purchase receipt or invoice. The Company will inform you of estimated shipment dates, but it will not be responsible for delays in delivery due to events beyond its control, including shortage of materials, labor strikes, transportation failures, or acts of god.

    (c) You must examine the Products when you receive them. If any item is damaged or missing, you must notify the Company within 10 days from the date of delivery.
  2. Return Policy

    (a) You may return most new Products within thirty (30) days after you receive your Product, EXCEPT electronic parts that have been installed and opened software may not be returned.

    (b) To return Products you must follow the Company's return procedures, including obtaining a return merchandise authorization (RMA) number and instructions and returning Products within forty-five (45) days after you receive an RMA number and instructions.

    (c) The Company will refund the original purchase price of Products and related sales taxes or replace the Product at the company’s discretion. SHIPPING & HANDLING, DELIVERY AND SIMILAR FEES (INCLUDING RELATED SALES TAXES) ARE NOT REFUNDABLE. YOU ARE RESPONSIBLE FOR PRODUCTS UNTIL THE COMPANY RECEIVES THEM. YOU WILL BE CHARGED SHIPPING AND HANDLING OR A TWENTY PERCENT (20%) RESTOCKING FEE TO RETURN PRODUCTS.

    (d) Returned Products must be in the same condition as you received them. THIS RETURN POLICY IS NOT A WARRANTY. NOTE: The Company will not accept for return any products you purchased from a Reseller. Additional restrictions may apply. Please visit our web site for more information.
  3. Product Limited Warranty; Disclaimer of Warranties

    (a) Product warranties vary by product type and/or category. All Product warranties can be found at www.line6.com. If you are unable to find the warranty applicable to the Product you purchased, please call Line 6’s customer service department at 818-575-3600.

    (b) The warranties provided for herein shall be governed by the Company's warranty policies in effect on the date of shipment, including the exceptions and conditions included therein. The Company shall have no obligation to you with respect to providing any warranty on any Products for which the Company has not received full payment from you.

    (c) THIS LIMITED WARRANTY IS THE ONLY WARRANTY APPLICABLE TO THE PRODUCTS. NO ORAL OR WRITTEN INFORMATION (INCLUDING BUT NOT LIMITED TO THE LIMITED MONEY BACK GUARANTEE), OR ADVICE GIVEN BY THE COMPANY, ITS AGENTS OR EMPLOYEES SHALL CREATE A WARRANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS LIMITED WARRANTY.

    (d) The right to return defective Products, as described above, shall constitute the Company's sole liability and your exclusive remedy in connection with any claim of any kind relating to the quality, condition or performance of any Products, whether such claim is based upon principles of contract, warranty, negligence or other tort, breach of any statutory duty, principles of indemnity or contribution, or otherwise.
  4. Dispute Resolution

    (a) You agree that any dispute between you and the Company will be resolved exclusively and finally by arbitration administered by the American Arbitration Association (AAA) and conducted under its rules, except as otherwise provided below. The arbitration will be conducted before a single arbitrator, and will be limited solely to the dispute between you and the Company. The arbitration shall be held at any reasonable location in the city of Los Angeles, California. Any decision rendered in such arbitration proceedings will be final and binding on each of the parties, and judgment may be entered thereon in any court of competent jurisdiction. Should either party bring a dispute in a forum other than AAA, the arbitrator may award the other party its reasonable costs and expenses, including attorneys' fees and disbursements, incurred in staying or dismissing such other proceedings or in otherwise enforcing compliance with this dispute resolution provision.

    (b) YOU UNDERSTAND THAT YOU WOULD HAVE HAD A RIGHT TO LITIGATE DISPUTES THROUGH A COURT, AND THAT YOU HAVE EXPRESSLY AND KNOWINGLY WAIVED THAT RIGHT AND AGREED TO RESOLVE ANY DISPUTES THROUGH BINDING ARBITRATION.

    (c) This arbitration agreement is made pursuant to a transaction involving interstate commerce, and shall be governed by the Federal Arbitration Act [9 U.S.C. Section 1 et seq.].

    (d) For the purposes of this section, the term "dispute" means any dispute, controversy, or claim arising out of or relating to: (1) this Agreements, its interpretation, or the breach, termination, applicability or validity thereof, or (2) the purchase or use of any Product from the Company; the term "Company" means the Company, its subsidiaries, affiliates, directors, officers, employees, beneficiaries, agents or assigns; the term "you" means you, the original purchaser, your agents, beneficiaries, or heirs.
  5. General

    This Agreement is governed by the laws of the State of California, without giving effect to conflicts of law rules. You may not assign this Agreement without the Company's prior written consent. The Company and its affiliates are intended beneficiaries of this Agreement. In case of any inconsistency between this Agreement and any other agreement, included with or relating to your Product, this Agreement shall take precedence. If any provision contained in this Agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this Agreement.

© 2012 Line 6, Inc. All Rights Reserved.
Customer Support: 818-575-3600 Terms & Conditions